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Dell Recruitment 2021 – Notification Out Technical Support Posts

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DELL Recruitment 2021 – Dell Vacancy 2021 | Private Jobs Vacancy 2021 | DELL Technologies has released new recruitment notification for Technical Support jobs vacancies. Update by Sarkari Today News

DELL Recruitment 2021

DELL Recruitment 2021

OrganizationDELL Technologies
Post NameTechnician, Technical Support
Apply ModeOnline
Total VacanciesMultiple Jobs
Who can applyAll India Candidate
Application FeesNo Fees for All
Last date Apply OnlineASAP

Selection Process:

  • Interview

DELL Recruitment 2021 Salary:

  • Good salary as per rules.

Job Location: Across India

Age limit:

  • Minimum Age: 18 years
  • Maximum Age: As per rules.

Role & Responsibilities:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Candidate requirement:

  • Minimum Graduates in any stream. (10+2+3)
  • Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
  • Should be willing to work in shifts in a 24 x7 work environment
  • Fluent communication in English and Hindi
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers
  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification

Important Links:

Apply Online Click Here

Other Dell Jobs Click Here

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