November 9, 2021
Dell Recruitment 2021 – Notification Out Technical Support Posts
DELL Recruitment 2021 – Dell Vacancy 2021 | Private Jobs Vacancy 2021 | DELL Technologies has released new recruitment notification for Technical Support jobs vacancies. Update by Sarkari Today News
DELL Recruitment 2021
Organization | DELL Technologies |
Post Name | Technician, Technical Support |
Apply Mode | Online |
Total Vacancies | Multiple Jobs |
Who can apply | All India Candidate |
Application Fees | No Fees for All |
Last date Apply Online | ASAP |
Selection Process:
- Interview
DELL Recruitment 2021 Salary:
- Good salary as per rules.
Job Location: Across India
Age limit:
- Minimum Age: 18 years
- Maximum Age: As per rules.
Role & Responsibilities:
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Candidate requirement:
- Minimum Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
- Should be willing to work in shifts in a 24 x7 work environment
- Fluent communication in English and Hindi
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Technical Qualification
Important Links:
Apply Online Click Here
Other Dell Jobs Click Here
One Comment
I will come to interview anytime